Neil Campbell
I finally got a reply from Fine Offset Electronics, they told me that there were faulty Solar power/UV/Lux modules and that they had supplied their distributors with replacements as it would have been too costly to post them out themselves. I have sent an email to ozplaza.living (ebayer) aka New Aim P/L in Melbourne, Victoria, Australia from whom I purchased the faulty unit asking them to supply me with a replacement module. I also asked FOSHK how much it would cost for them to post me the module if I can't get one from their distributor, the reply was US$50 which is very pricey, I have received other items from Hong Kong for much less postage. I am waiting to see what the distributor says.

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